Operations Management for MBAs Meredith Shafer 5th Edition solutions manual

solutions manual Operations Management for MBAs Meredith Shafer 5th Edition

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Table of Contents
Chapter 1: Operations Strategy and Global Competitiveness/1

Chapter 2: Process Planning and Design/47

Chapter 3: Controlling Processes/91

Chapter 4: Process Improvement: Minimizing Variation Through Six Sigma/119

Chapter 5: Process Improvement: Reducing Waste Through Lean/167

Chapter 6: Managing Process Improvement Projects/203

Chapter 7: Supply Chain Management/241

Chapter 7 Supplement A: The Beer Game/283

Chapter 7 Supplement B: The Economic Order Quantity Model/289

Chapter 8: Capacity, Scheduling, and Location Planning/297

Chapter 8 Supplement: Forecasting/353

Cases/379

BPO, Incorporated: Call Center Six Sigma Project/381

Peerless Laser Processors/394

United Lock: Door Hardware Division (A)/399

Heublein: Project Management and Control System/413

D. U. Singer Hospital Products Corp./424

Automotive Builders, Inc.: The Stanhope Project/427



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